Return PolicyMelanie2025-12-16T00:11:09+00:00
Returns are accepted within 14 days of delivery. Items must be unworn, unwashed, and returned in original packaging with tags attached.
Custom, preorder, and clearance items are final sale.
Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Exchange PolicyMelanie2025-12-16T00:11:28+00:00
Exchanges are available for size or color, pending inventory availability.
To initiate an exchange, email admin@scalestraining.com with your order number.
Shipping DetailsMelanie2025-12-16T00:14:39+00:00
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Flat-rate shipping: $7.50 per order (U.S. only)
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Local pickup available at our Holly Springs, NC office (optional at checkout)
Lost or Damaged PackagesMelanie2025-12-16T00:17:02+00:00
If your package is lost or arrives damaged, please contact us within 10 business days. We’ll file a claim and work to resolve the issue promptly.
